Guests must arrive at ticket booth 15 minutes prior to departure time to receive boarding passes. Any unclaimed boarding passes will be released for public purchase.
No refunds will be issued for cancellations received within 48 hours of cruise date. Reservations may be changed within 48 hours of cruise date with payment of a $3 service fee per ticket.
Cruises sail Rain or Shine. In the case of severe inclement weather, the Charles Riverboat Co. reserves the right to cancel any cruises at the captain’s discretion. All cruises that have been cancelled by the Charles Riverboat Co. due to inclement weather will be fully refunded.
The Charles Riverboat Co. is not responsible for lost, stolen or damaged articles.